Users can use their domain passwords and perform MFA instead of having to use app passwords. It works with both Office 2013 and Office 2016 clients, although modern auth is enabled by default in Office 2016, while registry keys needs to be enabled in Office 2013. We highly recommend using modern authentication for O365. Look at the registry for individual computers or clear cache/cookies to resolve this? I've looked at the following link (/en-us/documentation/articles/multi-factor-authentication-end-user-app-passwords) but still not clear Is there anything that you can recommend that I do to enable users to just use MFA and not need app passwords for Office 365 2016 MS client software? In fact, generating app passwords aren't even an option in O365 2016. The only solution to allow access to the Outlook client was to turn off MFA. It says they have the wrong password, but the password they have works to get them into everything else including webmail. #Microsoft outlook 2016 sign in manualManual Setup and Exchange ActiveSync as account type and For their Outlook client, they have tried selecting I originally created app passwords in Office 365 2013 for myself but don't need to use my app password for Skype for Business or any other Client/desktop MS software andĪs additional context, I have a separate category of users who never had Office 356 2013 and just downloaded Office 365 2016. In contrast, a second user who upgraded to Office 2016 and originally createdĪn app password is now being asked to log in to Skype with his app password. I've tried to delete the app password but the user cannot log into Skype but has no issues with other desktop software. For one user, he is not able to sign inĪnd can't find his original app password. Since then, we have upgraded to Office 365 2016. I have a situation where some of our users originally started with Office 365 2013 clients and we created an app passwords.
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